Consulting services may include various aspects of systems and network implementations, upgrades or re-alignment of existing systems with current business needs.
We provide on-site* maintenance and management of your network, systems and desktops. Depending on your internet connectivity, remote assistance is also available.
BDITS provides basic to advanced customized training for your end-user or IT staff to help you maximize your use of technology. User classes are taught by an experienced trainer with a comprehensive background as an administrative professional in the legal field. In-house IT staff systems training is often included as part of any BDITS project implementation. If necessary, high level technical training is also available.
From your home office to business systems and multi-site networks, BDITS provides innovative cost-effective solutions for all your IT needs.
A Simplified IT Experience
BDITS specializes in the design, implementation and ongoing management of IT solutions for small to medium-sized businesses in the Twin Cities and surrounding suburbs. From desktops to corporate data centers, BDITS provides cost-effective resilient IT solutions tailored to meet the unique needs of your business.
Our focus on proactive and preventive IT maintenance reduces unexpected time-consuming outages and increases your productivity.
Our client-centered philosophy to do "whatever it takes" is the cornerstone of our business. BDITS not only provides highly specialized, personalized service and support—we build long-term relationships that empower businesses through the effective deployment and ongoing management of technology.
Our exclusive "Site Guide" ensures that detailed information about your IT set-up and service history is always at your fingertips. Each time we visit your site, services or changes performed are clearly documented and added to your Site Guide. Your initial analysis report and ongoing site documentation is provided at no charge to you—it's simply part of our commitment to unparalleled service.
Simply No Surprises
Not ever. For standard care and maintenance, choose one of our SiteCare Solutions based on the type and frequency of service your business requires. Each solution is associated with a standard fee schedule, so you know your IT investment in advance. Whether it is on-site support as needed, pre-scheduled weekly/monthly maintenance or prepaid support packages, rest assured, you'll receive the highest level of personalized service during every interaction with BDITS.
For projects, special assignments, or support on an as-needed basis, proposals are always provided in advance. Each one clearly detailing all associated product and labor costs. Should adjustments be necessary, a written proposal is always issued prior to the overage being incurred, eliminating surprises.
No additional charge for emergency service. No trip charges. No kidding.
Get more out of your IT investment. Call BlackDog IT Solutions today for a free evaluation and needs analysis!
Heroes & Geeks provides 24/7 computer repair and it support services in Los Angeles and its neighbouring cities. We also offer onsite tech support and remote support for home and small businesses.