Engman Agency

Information may not be reliable

Engman Insurance, established in 1910, is located in the heart of the Mesabi Iron Range in Northeastern Minnesota. It is a full service independent insurance agency providing various insurance products and serving the Iron Range since 1910.

A Customer is the most important person ever in this office... in person, by mail or even on the web.
A Customer is not dependant on us... we are dependent on him.
A Customer is not an interruption of our work... he is the purpose of it.
We are not doing him a favor by serving him... he is doing us a favor by giving us the opportunity to do so.
A Customer is not an outsider to our business... he is a part of it.
A Customer is not a cold statistic... he is a flesh-and-blood human being with feelings and emotions like your own, and with biases and prejudices.
A Customer is not someone to argue or match wits with. Nobody ever won an argument with a customer.
A Customer is a person who brings us his wants. It is our job to handle them profitably to him and to ourselves.