Michaels Carpet Cleaning

Information may not be reliable

Michael's Carpet Cleaning offers full residential and commercial carpet and upholstery cleaning, restoration. We clean carpet and upholstery, including dividers, panels, chairs, sofas.

We utilize the Bane-Clene system, a warm water extraction system which uses no abrasive brushes or harsh chemicals and leaves your carpet clean and fresh smelling.

Nationwide, there are more than 45,000 professional carpet cleaning firms using hundreds of cleaning methods, processes, chemicals, equipment and endless combinations of these different ingredients. Most carpet cleaning firms are reputable, but, as in any industry, there are some that lack training and even some who may be unethical.

Your own experience or that of a relative or friend is absolutely the best way to choose someone to come into your home or place of business. If you have a consumer organization in your area, call them to ask about a firm, BEFORE you schedule an appointment for service.

With a reputable carpet cleaning company, odor control treatments, carpet and fabric protectors, and difficult spot removal services are usually extra and will be fully explained prior to the service.

The cleaning industry is rife with bait and switch advertisers. Ads touting $5.95 a room, may be tempting, but avoid doing business with anyone, whose advertising sounds too good to be true. The price of gasoline alone prevents anyone driving a vehicle from providing a good service at such a low price. These types of businesses are called foot-in-the-door operations--they charge extra for deep-cleaning, vacuuming, pre-spot treatment, color brightening, grooming and, even, for using a detergent. A $5.95 a room quote can end up costing hundreds of dollars before they are finished. And some of these operators can be terribly intimidating.

Schedule an appointment with anyone who solicits your business on the telephone.
Make an appointment with anyone who canvases your neighborhood.
Hire anyone who insists on being paid in cash.
Be pressured into buying extra services you do not want or did not order.
Allow anyone to bring gasoline or other dangerous material into your home.
Allow a service truck to sit with the engine running adjacent to your home or in an attached garage. Carbon monoxide is insidious and very dangerous.
Allow anyone to take your credit card away from your premises.
Allow anyone to dispose of dirty water on your lawn, driveway, street or storm sewer.
Pay extra for pro-spotting, vacuuming, pile setting, deep scrubbing, dual/triple processes or other so called enhancements to cleaning. Any that are necessary are part of the normal service of a reputable company.

Ask if the company is insured. If skeptical, ask to see a certificate of insurance.
Ask if their cleaning technicians have achieved certification.
Move your small, delicate and easily breakable treasures yourself.
Expect movement and replacement of furniture at no charge, unless otherwise specified.
Ask if carcinogens or other harmful chemicals, such as Rutyl Cellosolve, carbon tetrachloride or high pH chemicals are used in the cleaning process.
Schedule with someone who answers their phone and all of your questions promptly, courteously and to your complete satisfaction.