- Paperless Operation
The unending load of paperwork is the biggest nightmare for any field service manager/ executive. For any company that still uses traditional paper-based methods to manage work orders, technician schedules, and inventory, it takes a substantial amount of time to fill out every necessary detail on relevant forms and templates. Add the labor and stress of doing the actual task to the equation, and it is evident how arduous the whole process is. But there is more! On top of writing things, the managers need to organize, store, and keep track of every piece of paper. Now imagine the horror if you can’t find a particular file when asked! (Not to forget the risk of manual error in the whole process.) Even if you use whiteboards or spreadsheets, the stress only reduces a little because you still need to fill out everything manually.
Field Promax is designed to offer relief to managers and executives from this suffering. It is a mobile-optimized paperless tool that allows them to input, edit, and manage information from the palm of their hands and produce any necessary information on demand. All you need to do is access the dashboard.
- Cloud Storage
Field Promax is not only designed to replace paperwork for more convenient field service management but it is also powered by advanced cloud storage technology to help keep your data safe. Once you feed the system with your information, it is saved there forever. Forget the panic of misplacing a file or finding out a really old job detail; Field Promax enables you to do all this with just a few taps on your phone screen.
- Work Order Management
Field Promax lets you take care of every aspect of your business with just your smartphone. Using the synchronized field service mobile app, managers can easily view calendars, schedule appointments, dispatch technicians, create and send estimates to customers, access databases, track equipment, monitor staff location in real time, generate reports, create final invoices, regulate security levels, and manage dynamic field teams at multiple locations—all from one single device.
- Scheduling and Dispatch Management
Dispatchers may better manage resources and keep your team moving by being able to allocate and track assignments, as well as receive updates on the status of each project. Furthermore, our mobile field service app contains a GPS-enabled map that displays the precise location of all field staff.
- Estimates
Creating accurate, professional-looking estimates is key to generating more leads and winning more job orders. Field Promax boasts one of the most efficient estimating tools available on the market right now. Now managers can create flawless estimates without missing any items and send them directly to customers using our mobile app, no matter where they are or what time of day it is. There’s more! Once the estimate is approved by the customer, Field Promax directly turns it into an active work order, making the task simpler for managers.
- Employee Tracking and Monitoring
Field Promax is powered by the latest GPS technology, which enables dispatchers to track the technicians’ location in real time. This allows them to find the nearest available technician to assign for the job and also update the customer with the expected time of arrival. This way, Field Promax helps businesses increase visibility and transparency with their customers.
- Real-time Updates
Coordination among teams and departments necessitates managerial reports and interfaces that enable managers and directors to make educated decisions based on current information. By providing managers with real-time data through our mobile field service app, you enable them to make better judgments and take remedial steps more rapidly. This can reduce the impact of accidents on your clients while also improving the general performance of your organization.
- Key Business Metrics and Analytics
Organizations are increasingly receiving access to valuable insights thanks to mobile technologies in field service businesses. While this has become vital for business growth and strategy development, it was beyond imagination only a few years ago. Field Promax draws important metrics from various parts of your business and draws comprehensive reports based on their detailed analysis. This helps managers and business owners make informed decisions.